Standard parcel lockers do not solve every oversized delivery.
Large boxes can occupy several standard compartments or be left outside the controlled pickup flow.
Solution
Apartment Package Management for Standard, Oversized and Overflow Deliveries
Package locker, cabinet and shelf workflows for apartment teams that need to control standard parcels, oversized items and overwhelming delivery volume.
Direct answer
How does EZ Lockers help Apartments & Multifamily teams?
For apartment package lockers and oversized package storage, EZ Lockers combines enclosed compartments with guided shelf positions. The property can direct routine deliveries to lockers and route oversized or peak-volume items to a recorded shelf location.
Hybrid package workflow
Lockers + shelf for every package size.
The locker + shelf hybrid uses secure compartments for standard deliveries and pick-to-light shelf positions for oversized items and peak-volume overflow. Staff can direct each item to a suitable location without sizing the entire locker bank around the largest packages.
Actual equipment cost and labor savings depend on delivery volume, compartment mix, available space and the site's current process.
Industry context
Package work takes staff time.
Zego's 2026 Multifamily Revenue Operations Report surveyed 608 property operators managing properties with at least 250 units. Its task breakdown lists an average of 6.1 hours per month spent facilitating package management. That is a survey benchmark across respondents, not a measured saving from EZ Lockers or a forecast for your property.
Planning tool
Estimate package-handling time.
Compare your current manual handling time with a possible self-service workflow. This is an illustrative estimate, not a guaranteed saving or financial return.
-- potential staff hours per year
Formula: packages/day x minutes saved/package x delivery days / 60. Does not include equipment, software, support or other operating costs. Enter your own site data; the Zego survey average is not used in this calculation.
Operational challenges
Where the current process breaks down.
Package rooms become overwhelming during peak delivery periods.
Holiday peaks and move-in periods can fill available spaces faster than staff can sort incoming deliveries.
Residents and staff lose time looking for the right item.
Without a recorded location, a resident pickup becomes a manual search for the leasing team.
Recommended approach
Capabilities to discuss for this site.
- Parcel lockers for standard deliveries
- Pick-to-light guidance for faster package location
- Cabinet + shelf hybrid storage for oversized and overflow packages
- Resident notifications and staff-visible package workflow
Shared access
Key Management
Property and maintenance teams can control shared building, unit and service keys with a multi-key cabinet or one-key-one-door lockers.
An affordable configuration can start with a multi-key cabinet to reduce cost per key, then use individual compartments only where stricter accountability is needed.
Multi-key cabinet
One controlled cabinet door holds multiple keys or key sets. Authorized users open the cabinet, and access events can be recorded for review.
One-key-one-door locker
Each key or key set has a dedicated compartment. Individual doors make assignment and pickup more specific when a stricter chain of custody is needed.
FAQ
Common questions
What does EZ Lockers provide for Apartments & Multifamily?
Package locker, cabinet and shelf workflows for apartment teams that need to control standard parcels, oversized items and overwhelming delivery volume.
Why combine parcel lockers with a pick-to-light shelf?
The locker + shelf hybrid gives standard packages secure compartments and oversized or peak-volume packages guided shelf positions. This helps the property size compartments around routine demand rather than every exceptional delivery.
Can the system be customized?
Yes. Locker counts, compartment sizes, access methods, user groups and workflows can be configured around the site.
How can key management stay affordable?
A multi-key cabinet can lower the cost per key by placing multiple keys behind one controlled door. A one-key-one-door layout adds compartments where stricter individual accountability is needed. The right mix depends on key count and access policy.
How do we start?
Send the site type, location, approximate user count and current workflow problem through the request quote form.